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    Read client testimonials about my work here!

    • All work is digital: All designed products and projects are supplied to the client as a digital file. For professional and legal reasons, I do not provide editable files or fonts. All photography supplied will also be edited but no RAW or unedited files will be shared. Orders are completed as quickly as possible, but your patience is appreciated during the proofing and revision process, busy seasons, and during times of heavy work load.
    • Pre-purchasing required: Design bundles and packages must be purchased prior to the start of any design work. Payment and installment plans are available upon request. Clients may also pay per project via the a la carte option. I process all payments through Stripe and Venmo. I also proudly accept Destination Door County Gift Certificates!
    • All sales are final: Hours of hard work go into each project and while I do not offer refunds, I am happy to adjust your project to better suit your needs. Service packages and bundles can also be transferred or split between multiple businesses that belong to the purchasing individual. Clients may also gift any remaining credits in the form of a gift certificate for my services.
    • Privacy: I respect your privacy and for that reason, I do not sell client lists or any personal information whatsoever. What you provide is used strictly for the purpose of my design or writing service. In the event the work is displayed in my portfolio, information like phone numbers or addresses are altered.
    • Design Uniqueness: Custom designs will not be resold to other individuals or businesses. "Pre-mades," such as for event invites, may be available for sale in my shop. Pre-mades will be marked as such and may only be available for a limited time. Pre-made business elements may not be trademarked in any capacity. All work is created based on information provided by the client. Pre-mades may need to be adjusted due to the quantity of information or elements like length of names.
    • Copyright: By creation, I own all work that I create. By hiring me, you are giving me permission to use your business name, slogan, logo, details, or any other applicable element, to create items in your order. Clients will receive usage rights to all purchased work and I will retain a copy of the work as a backup. 
    • Service Refusal: Though rare, I reserve the right to refuse projects for any reason, including the sensitive nature of the request, any conflict of interest, personal reservations, or a full service schedule. Thank you for understanding and respecting this policy.

    Please note that policies are subject to change at any time. Policies last reviewed on December 27, 2023.